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privacy-policy

Privacy Policy

DATA CONTROLLER

The company responsible for processing your data under this Privacy Policy is:

KISEKI SL
NIF: B43977222
Address: C/ Composer Wagner Naus 4-6 08191 Rubí
Email address: kiseki@kisekisolutions.com
Web: kisekisolutions.com
Telephone: 935 874 138
Registered in the Mercantile Registry of the Barcelona Mercantile Registry, Volume 47,082, Folio 35, Sheet B-540,493

At KISEKI SL, we recognize the importance of protecting your personal information and we are committed to treating it with responsibility and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the processing of data of different users. who browse or provide their personal data through the different forms located on the website.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes established for this purpose. We collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, population, etc., as well as all the data that you voluntarily provide us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration established by the user as well. as well as the terms and conditions of the social network itself.

The user’s visit to the website does not imply that they have to provide any information about their personal data. However, in If provided, the data will be processed lawfully subject at all times to the principles and rights set forth in the RGPD 2016/679 of April 27, 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the treatment:

We will process the data that the user provides us for the following purposes:

  • Respond to the request or request made by the user through the contact form located on the website. We collect and We process the user’s personal data to be able to process and manage your request, a query or any request. that you do through said form. We will keep these data for the time necessary to give compliance with your request and during the time established by law with a minimum duration of 3 years.

The basis for legitimation of data processing will be the consent given by the user when selecting the acceptance of our privacy policy before submitting the request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on consent prior to his withdrawal.

  • Improve your experience when browsing the web. We will keep these data as long as the user does not revoke their consent to their processing by deleting the cookies and during the time established by law with a minimum duration of 3 years.

The basis of legitimacy to improve your experience when browsing the web is the consent that the user grants to the accept cookies. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.

  • Manage our social networks and send you information about our activities and products. These data We will keep them as long as the user does not revoke their consent to their processing and for as long as established by law with a minimum duration of 3 years.

The legitimate basis for managing our social networks and sending you our activities and news is consent that gives us for it. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on consent prior to its withdrawal.

  • Manage communications submitted through the complaints channel implemented by the Controller. We will try personal data (in case the communication is not anonymous) and information provided by the interested person with the purpose of managing and resolving the complaint made through the channel and which is accessed through the website.

The basis of legitimization of their processing is the fulfillment of a mission carried out in the public interest, as well as such as compliance with a legal obligation. The data will be kept only for the time necessary to decide whether or not to initiate an investigation into the reported events. In any case, after three months from the introduction of the data, if the complaint has not been successful, it may be kept only for the purpose of leaving evidence of the system, in an anonymized manner. If the complaint has been successful, it will be deleted and blocking of the internal complaints system, remaining for a period of no more than ten years. The data may continue to be treated by the competent authority and body in the event of investigation of the reported events.

Data will only be communicated to third parties when it is necessary for the adoption of disciplinary measures or for the processing of judicial procedures that, where appropriate, proceed without prejudice to notification to the authority competent for acts constituting criminal or administrative offenses.

Transfer or communication of personal data and international transfers

Your data will not be communicated or transferred to third parties, unless there is any legal obligation or those linked providers to the Controller who act as data processors.

Our servers are located in the European Union, and in general, we hire service providers located also within the European Economic Area or in countries that have been declared with an adequate level of protection.

If we need to use third-party service providers that require the transmission of personal data outside the Union European or in countries that have not been declared with an adequate level of protection, we will make sure to guarantee safety and legitimacy of the processing of your data through adequacy decisions, standard clauses, binding corporate rules, exceptions or any other instrument approved by the supervisory authority that offers adequate guarantees for the carrying out international data transfer.

Data update

It is important that in order for us to keep personal data updated, the user informs us whenever there has been any modification in them, otherwise, we are not responsible for their veracity.

The user guarantees that the personal data provided is true, guaranteeing that all the information provided corresponds with the real situation, which is updated and accurate, being obliged to communicate any modification.

Third Party Data

If the user provides data from third parties for any purpose to KISEKI SL, he/she guarantees that he/she has obtained this data in a manner lawful, which has previously informed those affected, obtaining their consent to communicate them and that the information provided is accurate and truthful.

Mandatory nature of the information requested

All our forms have an asterisk (*) in the mandatory data. If the user does not provide these fields, or does not mark the privacy policy acceptance box, the sending of information will not be allowed.

Rights of interested parties

You have the right to access your data and obtain confirmation of its processing, as well as a copy of your personal data. object of treatment. You have the right to update them and request rectification of data that is inaccurate or request the deletion when the data is not necessary for the purposes for which it was collected. You can request a limitation on the processing of your data and oppose their processing by revoking your consent, as well as exercising the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the treatment automated of your personal data. You can exercise your rights by contacting us kiseki@kisekisolutions.com. If you consider that your rights have not been duly taken care of, you have the right to file a claim with the authority of control at www.aepd.es.

Data processing of minors

Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years of age, and is Access and use of the portal to minors of said age is prohibited. If at any time, the Controller detects that a minor under 14 years you have provided personal data, we will proceed to cancel them. Likewise, parents or guardians may in any case contact KISEKI SL to block the access account of minors in their care who have been registered by falsifying his identity.

Social networks

The purpose of tools like Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination to the activities carried out by our organization. These tools store personal data on the services’ servers. respective and are governed by their own privacy policy. It is recommended that you review and read the conditions of use and policy privacy of the social network at the time of registration, taking into account the different configuration possibilities in relation to the degree of privacy of the user profile on the social network.

Likewise, the Controller reserves the right to eliminate from its social networks any information published by third parties that violates legality, incites to do so or contains messages that violate the dignity of people or institutions. As also the right to block or report the profile author of these messages.

Cookie Treatment

A cookie is a small file that is downloaded and stored on the user’s computer when the user accesses a web page. Cookies allow the website, among other things, to store and retrieve information about the user’s browsing habits or of your computer and, depending on the information they contain and the way you use your computer, they can be used to recognize the user.

The user has the option to prevent the generation of cookies, by selecting the corresponding option in their program. of browser. You can obtain more information by reading our Cookies Policy.